Calabasas Computers

office (310) 570-8256

 


                 

Services

We repair computers in Calabasas, Agoura Hills, Westlake Village, Thousand Oaks, Woodland Hills, Hidden Hills, West Hills, Chatsworth, Canoga Park, Winnetka, Tarzana, Encino & Malibu.    We repair PC's & Apple computers.

Your Computer and Network Problems Solved Fast!

BUISNESS SERVICES

Calabasas Computers provides a range of business services for small to medium enterprises, including cost effective network solutions. We provide turn key network solutions and ongoing network support services. Whether you already have a network system in place, or are starting a new business and require a new network, we can help. Call Calabasas Computers today to arrange your first consultation to discuss your requirements.

Calabasas Computers provides the following services for businesses;

  • Networking design and integration services with Microsoft Windows Platforms
  • Server hardware, software and setup
  • Wireless Networks and Access Points
  • Upgrade of existing computer systems, hardware and software
  • Virtual Private Networks to other sub branch offices and remote sites
  • Computer Repair Service for almost all hardware and software products
  • Broadband Internet connection sharing across the network
  • Network Virus Protection Solutions
  • Network Firewall Solutions
  • UPS Power Solutions
  • Network Backup solutions
  • Data and file system structuring
  • General Network Maintenance and support
  • Casual support and maintenance services
  • Sales of all necessary hardware and software
  • Projection and audio visual displays
  • We stock all major brands

 

HOME SERVICES

Calabasas Computers also provides services for home computers with the convenience of on site technicians. If your home computer is driving you crazy, call us now and let the experts get your PC running like new again.

Our range of home services includes;

  • Home network setups
  • Wireless network setup
  • Wireless network troubleshooting
  • IP over Power networks (alternative to Wireless Networks)
  • Broadband High Speed Internet Access
  • Upgrade of existing computer systems, hardware and software
  • Virtual Private Networks or remote access to work PC
  • Computer Repair Service for almost all hardware and software products
  • ADSL Broadband Internet connection sharing across home networks
  • Virus and spyware removal
  • Virus and spyware protection solutions
  • Firewall solutions
  • UPS Power solutions
  • Backup solutions
  • Supply and installation of new Computers and software

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Over the past 10 years Calabasas Computers has been proactive in developed service procedure models to efficiently and effectively diagnose and rectify problems.

It’s also good to know that Calabasas Computers is a Microsoft Partner and Certified with CompTIA.

We offer three types of service depending on your requirements;

1. Standard Service

Repaired within two to four days of receiving equipment*

2. Same Day Service

Repaired within 24 hours*1

3. Emergency Service

For urgent repairs whereby we start work immediately upon receiving the equipment and aim to finish work within 4 hours* #

Good to Know

Depending on our workload common fault type jobs are repaired same day at the standard service rate.

Service Booking FAQ

Q. Why do you offer three levels of service? Why cant you just fix everything same day?
A. Job types and job levels fluctuate daily. Some jobs require more time than others and some jobs – due to their nature – cant be done in an instant. We work on the FIFO principal, which means first in, first out. Additionally, we may need to order parts. If you need your job done quickly that means we have allocate more resources and switch jobs around to accommodate your request.

Q. Where can I drop off equipment?
A. Equipment can be picked up and dropped off at your locations. We will book the equipment in when I arrive and issue you with a reference number.

Q. What do I need to supply?
A. Any equipment you suspect to be faulty. If you require application software to be reinstalled you will need to provide the original disks to us at the time of booking. We also require notebook power adapters.

Q. What shouldn’t I supply?
A. Power Cable, telephone cables. (Unless asked)

Q. Do you provide a warranty for service?
A. Yes we guarantee our work for 30 Days* with the exception of jobs that we can’t warrant.

Q. I don’t have my original Windows CD and I need Windows reinstalled. What can I do?
A. If you have the product ID sticker stuck to your box we do not require the CD. If not, you may need to purchase a new copy.

Q. I don’t have my original Support CD that came with computer. Can you still fix it?
A. Yes. We have access to 95% of software drivers contained on the support CD.

Q. What payment do you accept?
A. (see Payment Terms)


TERMS

*Subject to parts and resource availability. Customers should note that if parts are required we will are subject to the original manufactures spare parts availability. Customers should also be advised that major manufactures don’t always carry or have stock of every part and consequently some parts can take up to 4 weeks to procure.  # This service is not always available or achievable in some circumstances due to the nature of some problems and actual time required to perform the repair. OUR NORMAL TERMS AND CONDITIONS ALSO APPLY.


Service Name - On-Site Service
Service Description - Service at customer's home or office
$Price - $99 per hour